Vince Mease
Product Manager
UX Interaction Designer
No-Code Automator

Resume: Vince Mease, CSPO

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About

Successful product management executive, UX architect, and project leader with over 10 years experience designing highly useful and usable web and mobile applications across diverse knowledge domains and industries. Recognized innovato/r with proven ability to identify, analyze, and solve problems to increase operational efficiency and implement process change. Consistently manage relationships across all organizational levels and lead multidisciplinary teams to design, re-design, and launch cutting-edge applications with success measured in increased profit and reduced cost for the company and its clients.

Core Competencies

  • Leading multi-disciplinary teams designing and delivering mobile web and native apps
  • Product discovery and design sprint implementation
  • Prototyping and usability testing
  • Backlog management
  • Vendor management (SaaS, off-shore)

Technical Expertise

Significant product management and UX experience in web and native app development along with prototyping tools including Sketch, Figma, InVision, Axure RP, and Photoshop. Analytics implementation and analysis with Google Analytics and ad hoc SQL. Backlog development and management with JIRA.

Most recently (2019 - present) I’ve begun using no-code tools to reduce engineering expense and increase agility, particularly in content management and various business and accounting report functions.

API and No-code

  • xSQL flavors
  • Zapier
  • Webflow and Bubble
  • Stripe
  • Email (Mailgun, Mailchimp)
  • SMS/Telphony (Twillio, Clicksend)
  • Analytics (Google, Instabug, Pingdom)

Professional Experience

Lisa App

Director of Product
Chicago, IL (full time remote)
08/2015 - Present

Responsible for all aspects of technical product management and design including backlog management in a Theme, Epic, Story, Acceptance Criteria model delivering responsive web and native mobile applications in a greenfield startup environment. Applications supported scheduling, consumer charges, provider payments and tax reporting, and user profile management. Also fulfilled development and sprint manager (scrum/kanban) roles.

Achievements

  • Lisa App onboarded 2,000 Chicago-land service providers and acquired 4,000 customers on beta (Q1/Q2 after launch)
  • Managed (offshore) 6 engineers, 1 QA, 1 UX and coordinated with founders, marketing, operations, and finance executives during peak development lifecycle
  • Pivoted from a solely consumer focused model (B2C) to an event driven, B2B model
  • Applications supported B2B events at client corporations 15 states (e.g. in-office massage, scheduling, billing, provider payment)

Dom & Tom

Sr. UX Design Lead
Chicago, IL
09/2014 - 08/2015

Lead UX design and product discovery sessions with clients developing applications spanning responsive web, iOS, and Android native application platforms

Echo Global Logistics

Sr. UX Designer
Chicago, IL
07/2012 - 09/2014

Lead UX design efforts focused on Echo’s proprietary enterprise inside sales application supporting over 1,000 sales and operations agents generating revenue of $850MM (2013).

Cars.com

Interaction Design Lead
Chicago, IL
07/2010 - 07/2012

(2011) Redesigned the Cars.com B2B application into a modern business intelligence platform (BI) capable of providing auto dealers and dealer group executives with critical insight into their business performance, market dynamics, and ROI on ad spend with Cars.com. Lead and managed all aspects of product discovery.(2010) Redesigned the Cars.com mobile website (m.cars.com) by improving the information architecture and streamlining user task flows. That design supported significant mobile web traffic growth as traffic spiked to account for over 30% of all pageviews within 12 months of the release.

Incisent Technologies

Sr. Business Analyst
Chicago, IL
08/2006 - 06/2010

Designed SaaS products focused on improving KPIs critical to retail auto dealers in managing their pre-owned inventory. Managed data, interaction, and visual design requirements in multidisciplinary project teams, and communicated and trainedMarketing and Field Operations teams in new product process and capabilities. Products designed addressed business problems for a range of users from the front-line tactical manager to the strategy focused dealer-group executive. Clients report considerable improvement of front-end gross profit and inventory turn rate, and drastic reductions in inventory days supply.

Interactive Solutions

Project Manager
Cincinnati, OH
01/2004 - 08/2004

Designed SaaS products focused on improving KPIs critical to retail auto dealers in managing their pre-owned inventory. Managed data, interaction, and visual design requirements in multidisciplinary project teams, and communicated and trainedMarketing and Field Operations teams in new product process and capabilities. Products designed addressed business problems for a range of users from the front-line tactical manager to the strategy focused dealer-group executive. Clients report considerable improvement of front-end gross profit and inventory turn rate, and drastic reductions in inventory days supply.

American Century Investments

Business Analyst
Denver, CO
05/1998 -01/2004

Early member of the eCommerce team responsible for developing requirements defining American Century’s first complete cradle-to-grave customer self-service account management system at americancentury.com (paper free, digital signature enabled account opening through redemption)

Certifications

Scrum Alliance - Certified Scrum Product Owner (CSPO) - 08/2013

Education

University of Louisville - Liberal Arts - 1990 - 1994